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Right of revocation

Right of revocation

The customer can return the received goods without giving any reason within two weeks by sending them back/withdrawal. The terms starts at the earliest with receiving the goods and this instruction. To keep the term posting the goods within the period is enough. In any case the return is carried out at the expense and risk by the customer.
The goods need to be returned to
Dunkelschön GbR, Wadpfad 12, D-97493 Bergrheinfeld
E-Mail-address: info@dunkelschoen-musik.de

The right of withdrawal does not apply to contracts concerning

  • delivery of audio or video recordings or software if the seal of the medium was broken by the customer ( for example by opening the wrapper of the cover)
  • delivery of newspapers, magazines or songbooks.
  • delivery of products that were made to fit personal customers specifications or are explicitly made for personal requirements. Like printed textiles, accessories or ornaments etc..

Consequences of Return:


In the event of an effective return, each party shall return to the other any performance already received, and any benefits derived must be surrendered. If the goods have deteriorated and for benefits derived (e.g. benefits from use), and if the goods cannot be surrendered in their complete state, or can be done so in a deteriorated condition only, the customer  is obliged to compensate Dunkelschoen.
 

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Customer group: Guest

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